Privacy Policy
Last updated: April 2026
Who We Are
Cheshire Couriers is a UK-based courier service providing same-day and multidrop delivery across Cheshire, the North West, and the wider United Kingdom.
Registered address: Cheshire, United Kingdom.
Contact: info@cheshirecouriers.co.uk
Phone: 0800 634 3804
What Information We Collect
When you request a quote or book a delivery, we may collect:
- Your name, email address, and telephone number
- Business name and address (if applicable)
- Collection and delivery addresses
- Delivery requirements and special instructions
- Payment information (processed securely via third-party payment providers)
How We Use Your Information
We use your information to:
- Provide and manage your courier bookings
- Respond to quote requests and enquiries
- Arrange collection and delivery logistics
- Send booking confirmations and updates
- Improve our customer service
Data Sharing
We do not sell or rent your personal data to third parties. We may share your information with:
- Drivers and couriers, solely to fulfil your delivery
- Third-party service providers (e.g. payment processors) who are bound by confidentiality obligations
- Legal or regulatory authorities, where required by law
Data Retention
We retain booking records for a minimum of 6 years to comply with UK tax and business record-keeping requirements. Enquiry data not converted into a booking is retained for no longer than 12 months.
Your Rights
Under UK GDPR, you have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at info@cheshirecouriers.co.uk.
Cookies
Our website uses essential cookies only — to maintain session data and remember your preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting site functionality.
Data Security
We take reasonable measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and access controls.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
For any questions about this privacy policy or how we handle your data: